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Terms and conditions

Terms and Conditions

Welcome to Paris Gallery Middle East. By accessing our website, you agree to comply with and be bound by the following terms and conditions. Please review the following carefully. If you do not agree to these terms, you should not use this website.

Shipping & Delivery

Orders are delivered within 1 to 4 business days inside Saudi Arabia. Delivery time may vary depending on location, availability, and public holidays.

Order Cancellation

If you wish to cancel your order, please contact our customer service within 48 hours of placing the order via our toll-free number 8003010000 or through the WhatsApp link available on our website. If the order has already been shipped, the cancellation will be treated as a return.

Returns & Exchanges

You can return or exchange items by visiting the nearest Paris Gallery Middle East store in Saudi Arabia within 14 days of the invoice date, provided that:

  • The items are unused, in their original packaging, and in good condition.
  • All Paris Gallery Middle East tags and labels are intact.
  • The original invoice is presented.

Refunds are processed through the original payment method, excluding shipping fees and applicable taxes. Defective items due to manufacturing defects will be inspected and refunded, including delivery charges if applicable.

Undeliverable Orders

If your order was paid online and delivery was unsuccessful, we will refund the amount paid after 30 days, deducting bank charges and shipping fees.

Customer Service

If you have any questions or need support, you may reach us via:

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Terms and Conditions - Paris Gallery Middle East